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The Moovit app crashes after an update and is no longer supported.
Best Response
30% effective
So, besides the clearing storage, which you already tried, there's actually nothing that we can do with the Moovit app, since we don't really have connection with it anymore.
Other Response Scripts
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Right, because it's no longer on the big phones.
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I understand, it's just letting you know that there would be nothing that we can do about the Moovit app not working.
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No, there wouldn't be anything that we can do to get it working again or have it supported.
30%
Well, I think they were referring to the message app problem that's happening right now, so about 40% of our users are having an issue with the Messenger app that is not allowing them to send messages.
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That's going to be addressed in the new update, which is going to allow people to re-download their Waze.
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This update should be coming out relatively soon. They're trying to get it out by the end of the week, but they haven't given us any updates on when exactly it's going to come out yet.
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I can definitely let them know that customers are interested in having that moving.
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We wouldn't be able to give individual updates on how far they're moving along.