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How can I fix the proximity sensor issue causing the screen to turn off during calls?
Best Response
45% effective
We would love to take a look at it. You will have to send it. I can provide you shipment.
Other Response Scripts
45%
You can ask them to replace it. If not, we will replace it for you. But you will – we will have to send you a shipment label.
30%
Unfortunately, our phone doesn't have that option of turning off the proximity sensor.
30%
There's a setting on every Android device that's called proximity sensor or whatever. That's the sensors that the phone is next to your face when you're speaking with it in your ear that it will turn off the screen, okay?
30%
If there will be a setting that will make your life easier, believe me, I want you to turn it off.