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The customer is unable to make calls while in London after arriving, despite trying various troubleshooting steps.
Best Response
45% effective
In London, you can, oh, yes, what we have to do is we have to change the AMI, okay? Once you're there, we have to change the AMI. We have to put the tablet's AMI, the one device that is working for you right now, into your big phone, and that should help.
Other Response Scripts
35%
I can help you with that. Do you have your old phone with you, the one that is working in London or no?
35%
No, no, no, we will set up one slot, okay, so it will matter.
30%
Yes. Those will be 4G, Volte.
30%
That is correct. That is something directly configured, made up in Israel.
0%
Oh, okay, so we should speak when you're in London, when it's not working in London, so we can actually test something, do something, and try to make it work.