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The customer is inquiring about a phone that was sent via messenger and is upset because there is no record of it being received.

🏪 Store & Service Device Repair Asked 1 times needs_work
Best Response 35% effective
I'm going to tell her, look, we don't see the phone anywhere around. We always give a ticket. If the messenger didn't get a ticket, that's because he dropped the phone in the counter and that's it.
instruction 0 helpful / 1 not helpful

Other Response Scripts

30%
If you find it, great, great for her. Yeah, send me that and I'll try to look and I'll let you know if I find anything. But yeah, I don't see anything here as well.
promise 0/1