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Customer is inquiring about the removal of a privacy menu feature after a recent update that caused loss of files.

💻 Apps & Software Settings Issues Asked 2 times needs_work
Best Response 45% effective
Unfortunately, I cannot help you with the RAFCAP, okay? So, in this situation, you can either send RAFCAP an email to support at RAFCAPonline.co.il or you can reach the number star 2800, the extension number 6, and yes, they can help you.
instruction Step-by-step 0 helpful / 1 not helpful

Other Response Scripts

35%
Unfortunately, I cannot help you with the RASCAV, okay? So, in this situation, you can either send RASCAV an e-mail to support at RASCAVonline.co.il, or you can reach the number star 2800, the extension number 6, and yes, they can help you.
instruction 0/1
5%
It's star 2800 extension 6. That's the RAFCAP support phone number.
instruction 0/2
0%
I understand. I was not aware of it, so I'm going to have to notify the developers, okay? And then we will go from there.
promise 0/2

How Customers Ask This

"The customer is inquiring about the removal of a privacy menu feature after a recent update, which resulted in the loss of locked files."