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Customer inquired about purchasing a phone and shipping options.

🏪 Store & Service Order Pickup Asked 1 times resolved
Best Response 75% effective
All right, and you're all set.
instruction 1 helpful / 0 not helpful

Other Response Scripts

70%
Yes, it's shipped out today.
promise 1/0
45%
Let me check to see what we have in stock.
instruction Steps 0/1
45%
All right, give me one second. Information.
instruction Steps 0/1
45%
Okay, 4147-2026. 6522. Okay. 8901. Okay. Text ratio? 08 of 30.
instruction Steps 0/1
45%
Wait, sorry. The card number is 4147-2026. 6522. 2027, so 2027. 2027. Yeah. 6522. 8901. 08 of 30. And the card number on the back? 086.
instruction Steps 0/1
45%
All right, that went through, and now, your name, first name? Hannah Weiss. E-H-A-N-A-W-E-I-S-S.
instruction Steps 0/1
45%
Sorry, your last name was? Weiss, W-E-I-S-S.
instruction Steps 0/1
45%
All right, and then your address? 156, 156 South Citrus, C-I-T-R-U-S. Citrus Avenue, 156 South Citrus Avenue, Los Angeles, California, 90036.
instruction Steps 0/1
35%
Yes. Okay, I'll take it. Amazing, thank you so much.
instruction 0/1
35%
In what color did you want the case in?
instruction 0/1
35%
Did you want the one with the strap or without the strap?
instruction 0/1
35%
Yes. And like when it's removed, does it look like the one without it or it has like two pieces sticking up always?
instruction 0/1
35%
But also, I see I'm looking online, it says it comes with the leather case, without the strap, without the belt clip. Just the plain leather case. That's the one I want.
instruction 0/1
35%
Okay, gosh, I don't know which one she would want. You know what? Forget it. I'll just take the phone now because that she could get no problem.
instruction 0/1
35%
It should be three to four days, just in California. Yeah, you'll ship it out today, yeah?
instruction 0/1
35%
Yes, you would call Verizon to get a SIM card, yes.
instruction 0/1
30%
Yes, certainly we have the Fig Mini, and we have, I think, what? No, the newer one, the new one. The Fig 4? The little one that's touchscreen. The Fig 2 Pro. For that one, we only have one left in stock, and it's the 128 gig.
info 0/1
30%
Sorry, let me check, all right, because I think that stock is only for in-store purchase. All right, give me a second. All right, yes, we can ship it.
promise 0/1
30%
It's going to be, I would say, a little more durable, yeah.
explanation 0/1
30%
Well, it has like a little ring, like a small little ring. But yeah, it looks like a regular case without the strap.
explanation 0/1
30%
So the leather cases, there's two different ones. There's one with the strap and there's one without the strap. The one without the strap has the buckle.
info 0/1
30%
Okay, so the phone is going to be $400 plus tax and the shipping is going to be $15.
info 0/1
30%
No, this is coming from the store itself, not from the warehouse.
explanation 0/1
30%
Okay, thank you so much. I appreciate it.
apology 0/1
30%
No problem. Have a nice day.
apology 0/1
0%
So we have one that has like a belt clip, and then we have one that has like a shoulder strap.
info 0/2