📱

What should I do if my phone is not charging properly after a repair?

📱 Device Issues Battery & Charging Asked 1 times needs_work

Best Response 45% effective

We send you a label. You go to UPS office with the printed label, and you drop the phone in, and that's it.

instruction Step-by-step 0 helpful / 1 not helpful

Other Response Scripts

35%

I can send you a system label so you can send us a phone instead of you coming all the way to us.

instruction 0/1

35%

I can send you a loan. That is what I can do in this situation.

instruction 0/1

35%

Please, text me your address and your name, and I'll do my best to help you.

instruction 0/1

35%

What is your full name, Franco?

instruction 0/1

35%

What is your address?

instruction 0/1

30%

I can ask if we can ship it out today, okay? I will do my best, okay, so you can get it before.

promise 0/1

30%

And then they'll ship it back to me, and I ship you back the loaner phone?

explanation 0/1

30%

Thank you for your patience.

apology 0/1

It will be getting there by Tuesday, okay? Approximately.

info 0/2