❓
What non-touch screen phone models do you offer and what are their battery specifications?
Best Response
50% effective
Question:
What non-touch screen phone models do you offer and what are their battery specifications?
Answer:
Script:
We appreciate your interest on what product option we offer and yes, we do have here our Fig Core Ani Choma and Fig Core. They both have 1600mAh.
Verification:
May I ask your specification preference?
Do you want to know other phones we offer?
Step 1:
Verify preferred specification.
Step 2:
Verify Fig phones features.
Step 3:
Provide the details and offer alternative if needed.
Escalation:
If need assistance from other departments or higher ups.
Other Response Scripts
45%
No. You don't? Okay. Alright. Yeah. And... Okay. Let's see. To order one of those, you have to order... Can I order direct from you? Or how is that? No. You have to order through the website. Or, yes. You can order through the web. You can order through the phone.
35%
Sure. Allow me one second, please. Don't hang.
30%
Yes. We can make all our phones non-touch screen. No, non-touch screen. Yes, we have the Fig Core. The Fig Core doesn't have a touch screen.
30%
The battery is pretty good for that one because it's not a touch screen. So, it's a small battery, okay? But it hangs out for a lot of time because it's a…
30%
It has 1450.