How can I transfer messages from my old phone to a new phone?

Question: How can I transfer messages from my old phone to a new phone? Answer: Script: I understand how important for you to transfer those messages and yes, it is possible but with a need of a computer. Let me walk your through on how to do it. Settings Backup and restore Export Messages (the CUSTOMER MUST ACCEPT EVERYTHING) that will create a ZIP FILE once everything saved, he must transfer the zip file to his new phone Settings Backup and restore Import Messages (the CUSTOMER MUST ACCEPT EVERYTHING) that will create a ZIP FILE Verification: May I ask if you have a computer use? May I ask if your cord is properly working on connecting the phone? Instruct on how to do it. Step 1: Verify if has working computer to use. Step 2: Verify if has working cord to use. Step 3: Provide necessary steps and information. Escalation: If need assistance from other departments or higher ups.