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The phone shuts off unexpectedly at 20% battery.

📱 Device Issues Battery & Charging Asked 1 times resolved
Best Response 70% effective
Thank you for your address. We'll send you a new battery.
promise 1 helpful / 0 not helpful

Other Response Scripts

45%
Yes, your battery replacement will be free of charge under warranty. I just need your address.
instruction Steps 0/1
45%
Please provide your address.
instruction Steps 0/1
30%
It seems like you have a battery issue. We can send you a new battery if you want us to ship it or you can also come see the Borough Park or Williamsburg location if you need to do battery saving.
explanation 0/1