🌐
Is the Fig phone compatible with AT&T service plans?
Best Response
50% effective
Question:
Is the Fig phone compatible with AT&T service plans?
Answer:
Script:
We appreciate you wanted to know more about the details on your phone and the answer is Yes, AT&T is compatible with FIG phones.
Verification:
Have you updated your software recently?
Have you experiencing some issue with your phone?
What troubleshooting step have you done so far?
Step 1:
Ask to go to settings and check for system updates.
Step 2:
Verify if they found issue in any apps.
Step 3:
Ask to clear storage and reboot the phone.
Escalation:
If need assistance from other departments or higher ups.
Other Response Scripts
45%
But you can call them or you can go to their website, you can enter your IMEI number and you'll be able to get a SIM. If you try to do that and it still says that your IMEI is not compatible, I could give you a new IMEI and change the one on your phone so that it works for you.
30%
So, the Fig phone is compatible with everything. It's just that the levels of compatibility are just a little different depending on which carrier you have. So, for AT&T, we've noticed that some people don't have the best connection with AT&T. Some people what? They don't have the best service with AT&T, so it's kind of spotty. They'll start getting dropped calls, but we also have customers that say that it works perfectly fine. So, AT&T is not, I would say it's not very consistent throughout our customer base.
30%
I would say either Verizon or AT&T. Our customers definitely are saying that T-Mobile and Verizon work better for them.
30%
Yeah. So, that one is actually also T-Mobile. It's FIG through T-Mobile. So, yeah. That's $15 a month?
30%
Yes. Yeah.