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The customer is experiencing a black screen issue and is unable to install an uploader for their car's screen.
Best Response
45% effective
You are going to get the notification once you get, once it's done, okay? And you're done. How am I going to get a notification now? On your screen. You're going to get a notification.
Other Response Scripts
45%
When I get the notification, I should update it? Yes. Then it's going to be better.
30%
Yes, there's an update coming that will fix those issues. And the thing with the black screen... It doesn't happen all the times, or just sometimes? Sometimes. Okay. We have to wait for an update. It's happening very delayed. It should have been on Monday. Now, it's... Hopefully later today. We have to wait for the update. And once the update is done, you have to see if those issues are still happening. If they're still happening, you need to call me back. If they are good, then that's it.
30%
If it's still happening after that, just call me back and we'll see what we can do, because you're participating in Canada. Okay? So, it's... The service is not the same as buying it here in the United States.