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The customer is inquiring about issues with data protection and file unlocking after a software update.

💻 Apps & Software Software Updates Asked 2 times needs_work
Best Response 30% effective
Unfortunately, they haven't given us any due date for that.
info 0 helpful / 1 not helpful

Other Response Scripts

30%
Yes, it's 2.2.8, it's not made available yet. Once it's available, we'll be able to download it.
explanation 0/1
30%
Unfortunately, they haven't given us a due date for that.
info 0/1
30%
Yes, it's 2.2.8. It's not made available yet. Once it's available, you'll be able to download it.
explanation 0/1
0%
My supervisor, you know what the devs know about this issue, and when he gets some more information, we'll be able to work that out for you.
promise 0/2
0%
Tonight or tomorrow.
info 0/2

How Customers Ask This

"The customer is experiencing issues with data protection and unlocking files after a software update."