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Why is my Wi-Fi not working despite being connected?

🌐 Data & Internet WiFi Issues Asked 2 times needs_work
Best Response 15% effective
Will you be able to send me, like, a video of it happening so I can send it to them and we can actually help you?
instruction Step-by-step 0 helpful / 2 not helpful

Other Response Scripts

15%
I will give you an address where you should send me an empty email where I should, you know, I shouldn't make a mistake.
instruction Steps 0/2
0%
We know about it and we are releasing an update tomorrow.
info 0/2
0%
I will have to take a look with the developers to see what the issue is about, okay?
promise 0/2
0%
Our email address is info at speakkosher.com.
info 0/2
0%
My email address is shimondavid98. It's S-H-I.
info 0/2
0%
Okay, then I'll send you an email a little bit later so you can get it, okay?
promise 0/2

How Customers Ask This

"The customer is experiencing issues with Wi-Fi connectivity despite the phone showing it is connected."