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Why can't I receive MMS messages after a software update?
Best Response
70% effective
Yes. Once my data resets, which it should reset soon, I think in a day or two, then everything should start working again.
Other Response Scripts
45%
You need to call your service provider, and you need to ask them to please, make them the same question, hey, how much data do I have left? They will answer you, okay? If they tell you no, then that means that you ran out of data.
45%
I want you to say cloud provider. Double check to make sure you do have data because those functions that you were talking about, they do need data.
35%
You have to connect to Wi-Fi, yes.
35%
Yes, you have to add more, but you have to call them.
35%
That's correct, sir. Okay? I'm so sorry. That's how phones work, not only big phones. So please, call your service provider and add more data.
30%
Okay, I'm pretty sure that you ran out of data. Did you connect to Wi-Fi to make the update?
30%
Picture texts only work through data, not through Wi-Fi.
30%
There's a new update that is coming out tomorrow that's addressed most of these issues.
30%
Yes, the updates are extremely large, and they can actually use a lot of data.
30%
Wi-Fi is going to be helping it download a lot of the data information, so it will download the update and it won't use the different data.
How Customers Ask This
"The customer is experiencing issues with MMS and voice to text functionality after a software update."