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Customer is frequently missing text messages on their phones.

💬 Messaging SMS Text Messages Asked 1 times resolved
Best Response 85% effective
Okay, I can definitely help you with that. So, you need to go to settings on your phone, please. Once in settings, go to app notifications. Once in app notifications, go to see all apps. Once you see all apps, on the top right of the screen, you will see three dots, okay? Once on those three dots, press show system. Once it shows system, all you have to do is go where it says, um, there's going to be an app that will be called Durespeed. So, I can spell it to you if you want, okay? D as in David, as in dog. U as in umbrella. R as in, um, R as in brain. A as in apple. Okay. So, tap on that. Now, you have, what you need to do is, once you tap on that, press open. Okay. So, once you press open, what you need to do is, you need to, um, you need to, you will see a whole list of apps right there. Okay. So, you need to open the messaging app and the phone app in that list. Messaging and phone. Okay. Done. And that's all you have to do.
instruction Step-by-step 1 helpful / 0 not helpful