How can I add data to my phone plan for the month?

Question: How can I add data to my phone plan for the month? Answer: Script: I understand that you need assistance adding data and I can help you out with that. Verification: May I ask for your phone number? May I ask how much data you wanted to add? May I ask for your approval for this rate on your preferred data? Step 1: Verify customer phone number. Step 2: Verify how much data they wanted to add. Step 3: Verify if they are agreed for the rates and data count. Step 4: Provide all necessary information on the process. Escalation: If need assistance from other departments or higher ups.