📱

The battery drains quickly after reaching 50% charge.

📱 Device Issues Battery & Charging Asked 1 times needs_work
Best Response 45% effective
Would you be able to check for me, because we need to know for starting to operate the phone. I mean, it will be great to run some testing. So would you be able to go ahead and try to count or try to put like a timer, okay, and count when they check the timer, when the battery gets to 50%, okay, and if you're telling me that after 50, it gets down to like 15 minutes, then we will know. Because sometimes the phone, it's like a driver that will, it's just a software issue that requires to get a, not informing you in the proper, in the proper way, what's the battery time.
instruction Step-by-step 0 helpful / 1 not helpful

Other Response Scripts

45%
Charge it to 100%. Whenever you can, you can do this today. Yeah. Once you charge it to 100%, put a timer, don't charge it, and when it reaches 100%, when it reaches 30%, check how much it passed, and then call me and let me know. And then we will know if the battery is the problem or if the phone is the problem.
instruction Steps 0/1
45%
You go from 100 to 30 and see how much time that takes.
instruction Steps 0/1
35%
Yes, yes. Use the phone normally.
instruction 0/1