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Why am I not receiving picture messages?

🌐 Data & Internet No Data Connection Asked 2 times needs_work

Best Response 45% effective

Take it out and try to put it back. The whole... The whole shell. It's the outside screen and the inside screen.

instruction Step-by-step 0 helpful / 1 not helpful

Other Response Scripts

45%

So I would say check to see if your weather app is receiving updates.

instruction Steps 0/1

45%

So for that, it seems that your data is not going through. I would suggest that you call T-Mobile to see exactly what's going on with your data.

instruction Steps 0/1

45%

After you update your phone, try to see if you receive picture messages again. And if you don't, call us back.

instruction Steps 0/1

35%

Will you check if you have enough data? Because that's probably why you're not receiving any pictures.

instruction 0/1

30%

If you're connected to Wifi, you're not going to receive your picture text. You have to... You only get data.

explanation 0/1

30%

All I need is a shell, right? All right. Yeah. Only a shell.

info 0/1

15%

Yeah, so check your system updates. Make sure you have an update available.

instruction Steps 0/2

"Why am I unable to receive picture messages on my phone?"