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How long does it take to receive a return label after canceling a phone?
Best Response
50% effective
Question:
How long does it take to receive a return label after canceling a phone?
Answer:
Script:
I understand that you need a return label and I can help you out with that.
Verification:
May I ask is the cancellation was successful?
May I ask for your email on where to send the return label?
Can you print the label and attach it on the package to return?
Step 1:
Verify if the cancellation was successful.
Step 2:
Verify which email to send the label.
Step 3:
Provide all necessary information.
Escalation:
If need assistance from other departments or higher ups.
Other Response Scripts
15%
When you get the label, you have to print it and you have to send it back. You print it, you stick it at the box and send it back.
0%
As soon as you let me know, I'll send the label immediately.
0%
The label, you will get it in your email immediately. I'll send your label to your email. I'm not going to send you a physical label.
How Customers Ask This
"How long will it take to receive a return label after notifying about the cancellation?"