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The customer is experiencing issues with the Fig Core phone, including problems with Google Maps and Waze cutting off directions, inability to delete songs from the music player, and issues with scheduled messages.
Best Response
45% effective
Have you tried connecting to Wi-Fi to see if the weather works while connected to Wi-Fi?
Other Response Scripts
45%
You need to go into your settings. Okay. And then network and internet? Yes. Okay. And then what? You need to click on internet.
45%
To get that to go away, you need to go into the message app.
35%
Can you check to see if the weather app is functioning now?
35%
You have to call your service provider to see exactly what's going on.
35%
You'd have to come to the sixth store.
30%
No, no, there are no updates for Fig Core coming.
30%
For now, there are no updates scheduled for the Fig Core. For the Fig 2, yes, but not for the Fig Core.
30%
That will be fixed, an update, but the update is not coming tomorrow or today, the update may be coming by January, mostly, okay?
30%
No, I'm trying to be as clear as possible, you know, there's not going to be any updates this week or this month, at least, for the FIG Core.
30%
I can ask and I can give you an answer maybe tomorrow about the... about an update coming up for the FIG Core, but that is what I can do, since I haven't been notified for any update coming for the FIG Core yet.
30%
It's going to fix a few issues on the phone, actually. It's going to fix the messaging, the ways that it's not working, and, yes, that's what it's going to do.
30%
Sure, I can ask and I can definitely get back to you, no problem.
30%
Okay, so there is currently a few bugs with Fig Core. One, that the music app does not function properly, so it turns off randomly. So, it's an issue that is known by the devs.
30%
So it seems that you don't have any data on your phone. Yes, your phone doesn't have any data. That's the reason why it's working now that you connected to Wi-Fi.
30%
If you download the update using your data, that may be the reason why you don't have data. So when you download an update, I suggest that you connect to Wi-Fi so that it doesn't use up your data.
How Customers Ask This
"The customer is experiencing multiple issues with their Fig Core phone, including problems with Android Auto, the weather app, and music functionality."