Edit Question #79
Question Details
Question Variants (18)
The customer is unable to send or receive text messages.
The customer is unable to receive phone calls while talking on the phone and is not receiving some text messages.
Customer is unable to send or receive texts in group chats.
The customer is unable to receive text messages on their new phone.
The customer is unable to send text messages and is experiencing repeated error messages.
The customer is unable to make or receive calls and texts on their phone.
The customer is unable to send text messages from their phone.
The customer is unable to receive text messages and sometimes the messages they send are not received by others.
The customer is having problems with sending and receiving text messages and calls.
The customer is unable to send out text messages, including both words and pictures.
The customer is unable to send text messages from their phone.
The customer is unable to receive messages on their phone.
The customer is unable to receive text messages from a specific contact.
The customer is unable to receive group texts or pictures.
The customer is unable to send and receive text messages.
The customer is unable to receive text messages on their phone.
The customer is unable to send and receive messages on their phone.
The customer is unable to send or receive text messages and is seeking a resolution.
Response Scripts (84)
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