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ChangeThe customer is unable to download MMS and connect to WiFi, and suspects the phone may be defective.
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The customer is unable to download pictures and text messages.
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The customer is experiencing issues with MMS messages not downloading and problems with the call log interface.
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The customer is experiencing issues with data and MMS messages not loading unless connected to Wi-Fi.
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The customer is having issues receiving MMS messages on their phone.
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The customer is experiencing issues with pictures not downloading on their new phone.
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Why am I having trouble downloading an update for the messaging app and how can I manage data usage?
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The customer is unable to connect to Wi-Fi calling on their phone.
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