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ChangeThe customer is unable to download pictures and text messages.
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Similar questions (by semantic similarity):
80.2%
Why can't I download photos and messages?
80.1%
Why am I unable to receive picture texts and contact cards?
79.5%
The customer is unable to download group messages and regular messages on their phone.
78.0%
The customer's text messages and picture messages are not working.
77.8%
How can I fix issues with downloading text messages and accessing voicemail?
77.1%
How do I fix issues with sending or receiving text messages?
76.5%
The customer is unable to send and receive picture text messages and is missing previous messages.
76.4%
The customer is experiencing issues with a software update not completing and is unable to download pictures from messages.
76.2%
The customer is unable to receive pictures and voice notes due to potential data issues.
75.6%
The customer is experiencing issues with pictures not downloading on their new phone.
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